Network Commissioning, Diagnostics and Segmentation
Engineering services for industrial communication, including commissioning, segmentation, fault identification, and health diagnostics, specialising in PROFIBUS and PROFINET, with expertise across EtherNet/IP, EtherCAT, Modbus, and AS-i.
Supporting the Backbone of your Industrial Network
With years of experience in industrial communication systems, IDX provides world-class engineering support, whether you are designing and commissioning a network installation, expanding an existing one, troubleshooting persistent faults causing downtime, or assessing system health to prevent future issues, we deliver efficient, effective solutions tailored to your needs.
Network Assessment and Health Audit
Evaluation of existing systems to identify faults, risks, and overall network health. Includes a detailed post-assessment report with practical recommendations for improving network performance.
Topology Improvements and Infrastructure Upgrades
Implementation of network topology adjustments, including integration of essential components and rerouting or installation of new network cabling to optimise system design and coverage.
Commissioning, Testing, and Staff Training
Completion of the project through full system commissioning, functional testing, on-site staff training, and a professional handover of the finalised installation.
Building Networks That Work for You
We offer a complete range of services to support network planning, optimisation, and performance. From design and audits to fault resolution and documentation, our approach focuses on building reliable, efficient systems that are easy to manage and ready for the future, helping you get the most from your network.
Network Design and Segmentation
Design guidance and practical recommendations to ensure your industrial networks are stable and built for long-term scalability.
Fault Identification and Resolution
Quick detection and analysis of faults that are causing network failures, with resolution to restore plant operations and minimise downtime.
Audit and Validate Your Network
Auditing services to validate your industrial networks against international standards, identifying electrical or communication issues.
Deep Insight Into Your Entire Network
Thoroughly understand your entire network, ensuring it runs reliably, predictably, and performs as expected under all conditions.
Accurate Network Architecture and Flow
We provide detailed diagrams, proper labelling, and logical flow to clearly simplify how your network systems function and interact.
Future-Proof Networks with Better ROI
Our designs reduce strain on installations, enabling maintenance-free operation for years, boosting efficiency and return on investment.
Features
Network Commissioning
Commission new networks with precision, verifying performance and stability to support plant operation.
Fault Finding and Resolution
Quickly pinpoint and fix complex network issues by identifying root causes and restoring performance.
Network Audits
Audit industrial networks, analysing health and communication efficiency to ensure long-term stability.
Audit Reports With Expert Tips
Receive clear, concise audit reports that highlight issues, best practices, and practical recommendations.
Network Design and Tracing
Detailed network diagrams and trace layouts to improve visibility and simplify maintenance.
Network Segmentation
Isolate traffic, reduce risk, and improve performance ensuring your network remains secure, and easier to manage.
Benefits
Access to highly skilled, experienced, and certified PROFIBUS and PROFINET engineers for reliable support.
Logical topology with supplied network diagrams makes it easy to understand how the system is interconnected.
Logical topology enables faster fault resolution by making it easier for staff to identify the location of the issue.
Improved network performance with greater stability and less downtime from industrial communication issues.
Rapid fault correction reduces MTTR, while improved system reliability increases MTBF and minimises failures.
Diagnostic tools include both handheld and permanent options for continuous network health monitoring.
Case Studies

Leveraging the Anybus ProfiHub B5+R to reduce common network faults and build a robust, high-availability PROFIBUS DP network
A large platinum mine in South Africa experienced a complete PROFIBUS network failure within one of its main Motor Control Centres (MCCs). In this case study, IDX offered a turnkey solution, from initial diagnostics, hardware procurement, network segmentation, B5+R installations, pre-installation…

PROFIBUS – Full of adventure
In this case study, an IDX engineer travelled to Ghana to assist a production plant experiencing intermittent device dropouts on its PROFIBUS network. Despite limited downtime and tough working conditions, on-site diagnostics using a PROCENTEC ProfiTrace tool revealed severe message corruption caused by electrical noise. With a temporary fix implemented and long-term recommendations provided, the plant was stabilised, and local technicians…
Get Expert Support for Your Network
Speak to our team today to ensure your industrial communication systems are reliable, scalable, and future-ready. Whether it is design, diagnostics, or optimisation, we are here to help.

Our expertise lies in establishing, maintaining, and leveraging plant data for business benefit. Through our innovative solutions, we work alongside you to streamline processes, enhance efficiency, and reduce costly downtime.
CONTACT US
Main: +27 (11) 548 9960
Sales: +27 (11) 548 9970
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