Industrial ICT Consulting
Optimise operations, reduce downtime, and improve efficiency across all industry sectors by strategically applying ICT solutions tailored to meet your unique plant and production needs.
Optimising Operations Through Integrated Services
Our services span connectivity and integration, data management, analytics, digital transformation, process and systems optimisation, industrial security, and production network performance. We also offer specialised expertise in AVEVA PI and LineView.
Streamline Through Digital Transformation
Digitise manual workflows and data entry processes to improve accuracy, reduce delays, and ensure consistent access to information across your operational environment.
Process Optimisation for Peak Efficiency
We provide stable industrial communications that support Advanced Process Control, enabling higher throughput, better control accuracy, and reduced variability in production.
Seamless Systems Integration Services
Our integration services bridge interdependent and legacy systems, creating unified platforms that support better decision-making and improve real-time data accessibility.
Production Network Design Improvements
Optimise production network design by enhancing layout, segmentation, and topology to improve performance, stability, scalability, and plant-wide connectivity.
Industrial-Level Cybersecurity Solutions
Implement IT and OT cybersecurity measures to protect your critical production assets against evolving threats without disrupting operations or remote connectivity.
AVEVA PI System Expertise and Insights
AVEVA PI design, implementation, migration, and custom tool development, including PI Vision, PI AF SDK, and advanced analytics for actionable plant insights and improvements.
LineView Deployment Support and Services
LineView implementation and change management support, delivering increased OEE and plant-wide performance visibility within just six months.
Intelligent Integration with Advanced Tools
Develop and integrate custom PI Tools and SQC add-ins, enhancing data visualisation and enabling real-time monitoring, advanced insights, and proactive issue resolution.
Data-driven Unified IT and OT Visibility
By connecting operational data with business systems, we enable enterprise-level visibility, better reporting, and seamless data-driven decision-making across departments.
Connectivity and Integration
Enhance your plant’s performance with advanced connectivity and integration solutions that unite field devices, control systems, and enterprise platforms. We ensure seamless data flow, secure access, and real-time insights across your industrial network.
Advanced Field Device Integration
Seamlessly connect field devices such as sensors, actuators, and PLCs to control systems using standard protocols and protocol converters for smooth interoperability.
Industrial IoT and IIoT Gateways
Deploy IIoT edge gateways to collect and preprocess data, enabling efficient transmission to enterprise or cloud systems using MQTT, OPC UA, and REST APIs.
Seamlessly Connecting OT to IT Systems
Bridge the gap between control systems and enterprise IT platforms like ERP and BI tools using scalable middleware, OPC UA, MQTT brokers, and custom APIs.
Robust and Secure Industrial Network Design
Design fault-tolerant, secure industrial networks using ring topologies, VLANs, managed switches, and secure access zones for reliable and scalable plant connectivity.
Secure Remote Connectivity Solutions
Implement VPN tunnels, firewalls, and DMZs to enable safe remote access while protecting critical production systems from external threats and unauthorised access.
Cloud and Edge Data Processing
Integrate with cloud platforms for centralised data visibility and leverage edge computing for real-time processing, reducing latency and dependency on core systems.
Data Management and Analytics
Enhance your plant’s performance with advanced connectivity and integration solutions that unite field devices, control systems, and enterprise platforms. We ensure seamless data flow, secure access, and real-time insights across your industrial network.
Data Acquisition and Integration
Capture real-time data from PLCs, SCADA, MES, and IoT devices, integrating diverse protocols into a unified source of truth for seamless visibility and control.
Data Storage and Historian Solutions
Deploy secure, scalable industrial-grade data historians like IDX Nexus or AVEVA PI for long-term storage, trend analysis, and regulatory compliance, on-premises or in the cloud.
Real-time and Historical Visualisation
Visualise live and historical metrics through dashboards, custom HMIs, and mobile tools that enhance decision-making and track system performance in real time.
Advanced Analytics and Intelligence
Apply AI-driven predictive and prescriptive analytics to improve efficiency, prevent downtime, and drive sustainability through energy monitoring and production optimisation.
Reporting and Decision Support
Automate detailed reporting and deliver custom dashboards across departments, integrating with ERP systems to enable data-informed enterprise-level decision-making.
Data Governance and Quality Management
Ensure consistent, compliant, and secure data by enforcing metadata standards, audit trails, and access controls aligned with industrial cybersecurity best practices.
Features
Network Commissioning
Commission new networks with precision, verifying performance and stability to support plant operation.
Fault Finding and Resolution
Quickly pinpoint and fix complex network issues by identifying root causes and restoring performance.
Network Audits
Audit industrial networks, analysing health and communication efficiency to ensure long-term stability.
Audit Reports With Expert Tips
Receive clear, concise audit reports that highlight issues, best practices, and practical recommendations.
Network Design and Tracing
Detailed network diagrams and trace layouts to improve visibility and simplify maintenance.
Network Segmentation
Isolate traffic, reduce risk, and improve performance ensuring your network remains secure, and easier to manage.
Benefits
Access to highly skilled, experienced, and certified PROFIBUS and PROFINET engineers for reliable support.
Logical topology with supplied network diagrams makes it easy to understand how the system is interconnected.
Logical topology enables faster fault resolution by making it easier for staff to identify the location of the issue.
Improved network performance with greater stability and less downtime from industrial communication issues.
Rapid fault correction reduces MTTR, while improved system reliability increases MTBF and minimises failures.
Diagnostic tools include both handheld and permanent options for continuous network health monitoring.
Case Studies

Leveraging the Anybus ProfiHub B5+R to reduce common network faults and build a robust, high-availability PROFIBUS DP network
A large platinum mine in South Africa experienced a complete PROFIBUS network failure within one of its main Motor Control Centres (MCCs). In this case study, IDX offered a turnkey solution, from initial diagnostics, hardware procurement, network segmentation, B5+R installations, pre-installation…

PROFIBUS – Full of adventure
In this case study, an IDX engineer travelled to Ghana to assist a production plant experiencing intermittent device dropouts on its PROFIBUS network. Despite limited downtime and tough working conditions, on-site diagnostics using a PROCENTEC ProfiTrace tool revealed severe message corruption caused by electrical noise. With a temporary fix implemented and long-term recommendations provided, the plant was stabilised, and local technicians…
Get Expert Support for Your Network
Speak to our team today to ensure your industrial communication systems are reliable, scalable, and future-ready. Whether it is design, diagnostics, or optimisation, we are here to help.

Our expertise lies in establishing, maintaining, and leveraging plant data for business benefit. Through our innovative solutions, we work alongside you to streamline processes, enhance efficiency, and reduce costly downtime.
CONTACT US
Main: +27 (11) 548 9960
Sales: +27 (11) 548 9970
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