PROFIBUS Site Audits, Callouts and Emergency Callouts


Having problems with your PROFIBUS Network on site call on the PROFIBUS Experts to give you a helping hand.  Our Engineers have extensive experience on auditing and troubleshooting PROFIBUS Networks.  We will quickly get to the root of the problem.


PROFIBUS Site Audits


It is a fact that more than 90% of PROFIBUS faults are caused by installation errors. Yet far too often, external parties install systems, and the end-user suffers from the problematic network.


Because PROFIBUS is quite resilient, many installation problems only show up after several months or years of use. So how can you guarantee that your contractors have done a good job? Make the contract subject to a Certification Inspection by a Certified PROFIBUS Engineer through a PROFIBUS International Competence Centre (PICC)! 

Our IDX Academyis a Certified PROFIBUS International Training (PITC) and PROFIBUS International Competence Centre (PICC). Over 10 years old and still the only one in Africa!


Why conduct an audit?


A comprehensive network audit will give an insight into all the problem areas within your PROFIBUS system. A scheduled network audit is an extremely effective way of preventing breakdowns and downtime occurring, unnecessarily costing industry inordinate amounts each day. If you have a network audit carried out, this will ensure that your network gets back to the correct level of quality.


An IDX Academy network audit gives an  insight into the current state of your network. Our experts make an on-site analysis of your PROFIBUS systems and provide valuable feedback to ensure you are taking a proactive approach to your system sustainability.


Benefits of completing an audit


  • Reduction in downtime and the associated lost production and costs

  • Receive detail on network EMC interference, risk, and corrective action

  • A detailed report issued with specific recommendations

  • A proactive approach to ensuring your network is resilient against any interference

  • Receive detailed information on network design and expansion


Supported Technologies


•  PROFIBUS •  PROFINET •  AS Interface •  Modbus RTU / TCP •  CAN (CANopen, J1939)

•  Ethernet/IP, DeviceNet •  OPC •  Foundation Fieldbus •  CC-Link


How often should an audit be conducted?


Our recommendation is that an annual audit is conducted on each of your PROFIBUS networks. In addition, any planned network changes (expansion, reduction, re-routing) should be subjected to an audit being conducted before and after any changes to ensure that the health of your PROFIBUS network is not compromised in any way.


The PICC (PROFIBUS / PROFINET International Competence Centre) falls under our IDX Academy. The IDX Academy offers the following services in-line with the maintenance and adoption of PROFIBUS on the African continent:


• Certified technical training • Email, telephonic and web support • Network audits and troubleshooting services

•  Up-to-date database for service suppliers, users, and common problems


External Audits - Analysis completed by IDX


One of our highly experienced Certified PROFIBUS Engineers can evaluate each element of your installation, ensuring all parts comply with the latest PROFIBUS installation requirements. On completion of the system evaluation, an audit report with all recommendations and fixes completed will be issued by the PICC. Should the installation be found to fully meet the requirements a report of compliance will be issued from the Competence Centre.


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Internal Audits - Analysis completed by your company


The purpose of internal auditing is to provide independent assurance that risk management, governance and internal control processes are operating effectively. Gain an understanding of how to conduct an internal audit. Learn the audit conventions for efficiently preparing, performing, reporting, and following-up. We will teach you the best practices so that you or an employee can complete an audit.


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PROFIBUS Call Outs (Standard & Emergency)


There are some situations where no matter your level of training, a problem is just a little too elusive. In such a situation, it's time to call on those who eat, speak and dream industrial communication protocols.


Standard PROFIBUS Call Outs


Got a non critical but niggling issue on your PROFIBUS Network you want to take care of. Our highly experienced Certified PROFIBUS Engineers are the people to call, they have the necessary tools, knowledge and site experience to sort out your issues as quickly possible.


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Emergency PROFIBUS Call Outs


Got a critical issue on your PROFIBUS causing downtime or damage to your equipment? Our highly experienced Certified PROFIBUS Engineers are the people to call, they have the necessary tools, knowledge and site experience to sort out your issues as quickly possible.


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Onsite Troubleshooting and Support


We can solve a wide range of faults immediately. This prevents long-term downtime, severe losses and ensures the continuity of your network. Our PROFIBUS experts are at your disposal to get your network up and running as quickly as possible. 


At IDX, we have a professional team of enthusiastic and qualified support engineers with many years of experience in the field. They are specialised in repairing complicated PROFIBUS breakdowns at various types of facilities, industries, and plants. Our experts have all the right knowledge and tools for repairing the breakdown directly on-site.


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