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About Industrial Data Xchange (IDX)

 

Industrial Data Xchange (IDX) is a South African Industrial Information Technology company based in Johannesburg and established in 2001 that provides the following products, services and training to Sub-Saharan Africa:
 

  • Custom-developed real-time software solutions (C# and C++), running on standard or specialised hardware, to solve mission-critical industrial IT challenges or simply to expose data from critical fixed and mobile assets

  • Specialist custom and legacy system integration services (Data Historians, LIMS, Weighbridge, Metal Accounting, MES / MIS, Environmental, SCADA, PLC, OPC, SQL, Legacy Systems)

  • Expert training and support related to industrial field buses and protocols including but not limited to AS-interface (ASi), Controller Area Network (CAN), DeviceNet, Foundation Fieldbus (FF), InterBus, MODBUS RTU, MODBUS Serial, MODBUS TCP, OPC, PROFIBUS, PROFINET and Serial (RS232, RS422, and RS485)

  • Industrial communications expertise and related products (industrial gateways, protocol converters, interfaces, test tools and remote monitoring from DeltaLogic, Kvaser, HMS Industrial Networks, PROCENTEC, Profichip, and Warwick Controls)

  • Experts in building automation communication components, controllers, training and support related services (Intesis, RevolutionPI, Teltonika)

  • Expert training and support related to home and building control including but not limited to BCAnet, KNX and MODBUS

Our Mission and Vision

 

Our mission  is to be on the leading edge, advancing connectivity solutions and challenging traditional thinking so that our customers can unlock the full value of their plant information. We do this by fully embracing the untapped value in existing legacy systems and creating pathways for this to be integrated with new technologies that themselves unlock new opportunities. We see technology and experience as enablers but understand the motivation needs to be a measurable and clearly identified business benefit.

 

Our vision is to provide world-class industrial connectivity solutions that solve challenging integration problems in a growing and changing industrial market. We seek to do this by blending emerging industrial and IT standards with practical insight, innovative and out-of-the-box thinking. Listening to both what our customers say and don’t say are the seeds for present and future solution innovation.

 

We understand that a true connectivity solution should not only focus on making data flow possible but should also keep a firm perspective on the cost constraints and fluid environment into which it is being installed:

 

  • It should be fairly priced and offer clearly measurable return on investment

  • It should offer an exceptional degree of reliability

  • It should be highly flexible and easily cater for the addition, removal and replacement of system components

  • It should be scalable to meet future expansion requirements

  • It should be complemented by appropriate training and technical support, including remote access and assistance.

  • It should be simple to install, configure and maintain with good diagnostic reporting

Our Values

 

Integrity

We prioritise the optimal customer solution over financial gain.

We are honest and transparent in all our internal and external interactions.

We only sell products and services we that we have confidence in and trust.

We are unashamedly ethical in everything we do or say.

 

Excellence

We aim to do what we do better every single time through learning and continuous improvement.

We don’t settle for average or just “good enough”

Whatever our hands find to do, we do with all our might.

 

Relationships

Family comes first! Our staff is like immediate family and our suppliers and customers are like close relatives, often separated by time and distance but needing to be kept in regular contact. 

We initiate, build and maintain personal and professional relationships in the industries we serve.

By contributing towards improving South Africa’s economy and by doing it with a generous spirit, we aim at impacting communities and lives in meaningful ways. 

 

Innovation

We encourage and foster innovation through the promotion and diversity of ideas.

We courageously blend new technology and experience to bring simplicity to a complex world.

We constantly challenge the status quo by asking, “Is there a better way?”

Our Contribution

 

We serve

industrial & commercial users with a need for data communication and integration

 

By

providing intelligent software, hardware solutions & product know-how and by being the custodian of industrial protocols & technology

 

To help them

improve their processes & user experience

 

By doing this

we develop our team and provide individuals with purpose, meaning & passion

 

And drive our

company’s growth and brand integrity, while
encouraging innovation to ‘Simply IDX’ it!

IDX Contact Details

Main Switchboard / Academy
+27 (11) 548 9960
info [at] idx.co.za

 

Sales
+27 (11) 548 9970
sales [at] idx.co.za